Privacy Policy
Last updated: June 2026
Contents
1. Who We Are
Shahi Tea is operated by Shahi Tea, Unit 46 Highgate Place, Moseley Road, Birmingham, West Midlands, B12 0DD. Our contact email is info@shahitea.co.uk.
2. What Information We Collect
We may collect the following personal information when you contact us or interact with our website:
- Your name and email address when you submit an enquiry
- Your phone number if provided voluntarily
- Your business name and address for trade and wholesale enquiries
- Technical data such as your IP address, browser type and operating system, collected automatically via cookies
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiries and communications
- Process trade and wholesale orders
- Improve our website and services
- Comply with our legal obligations
We will never sell, rent or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Legitimate interests to respond to enquiries and conduct our business
- Consent where you have actively provided your information to us
- Legal obligation where we are required to process data by law
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 24 months.
6. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights please contact us at info@shahitea.co.uk.
7. Cookies
Our website uses cookies to improve your browsing experience. Please refer to our Cookie Policy for full details.
8. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy please contact us:
- Email: info@shahitea.co.uk
- Phone: 0121 446 6611
- Post: Shahi Tea, Unit 46 Highgate Place, Moseley Road, Birmingham, West Midlands, B12 0DD